Data Center

Our Network and Infrastructure

NOC 24×7
First response in < 30 minutes
Uptime 99.98%
Guaranteed availability with active monitoring
ISO 9001
Certified quality and continuous improvement
1+1 network
Power and data redundancy across the infrastructure
Anti-DDoS
Mitigation in < 60 s for known attacks
Juniper + Arista
High-performance carrier-class core network

What it looks like inside

Real photos of our ZGH LR18 data center in Colina: no stock images, no renders.

  • Rack room at the ZGH LR18 data center in Colina: rows of black cabinets, overhead trays carrying fiber and industrial power outlets above each rack
    Rack room · ZGH LR18, Colina
  • Inside a rack at the ZGH LR18 data center with servers and network equipment powered on
    Servers in operation · ZGH LR18
  • Large enclosed generator set outside the ZGH LR18 data center, with a second unit behind it
    Backup generator set · ZGH LR18
  • Row of rack-mounted servers at the ZGH LR18 data center, with tidy network cabling
    Rack servers · ZGH LR18

Top-Tier Connectivity

1000 Gbps national and 400 Gbps international links over physically diverse routes (AS 263702). 12+ CDNs and 55+ ISPs. Direct connection to all Tier I-qualified providers in Chile, plus presence in the country’s main IXP.

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  • BFD (Bidirectional Forwarding Detection) for ultra-fast fault detection
  • Jumbo Frames (9000 MTU) for maximum high-volume efficiency
  • Smart BGP communities, both internal and across different peers

Advanced Anti-DDoS

Mitigation in < 60 seconds for known attacks and < 30 minutes for new threats. BGP FlowSpec, XDP and DPDK.

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  • Real-time mitigation from attack onset through full neutralization
  • Local mitigation in Chile using ZGH-owned infrastructure
  • Regional reach across multiple strategic IXs through technical partnerships

Presence and PoPs

Metropolitan infrastructure and 7 regional PoPs.

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  • GTD LIDICE II — Downtown Santiago
  • Cirion SAN1 — Huechuraba
  • Cirion SAN2 — Huechuraba
  • ZGH LFL — La Florida
  • ZGH LR18 — Colina
  • Ascenty — Quilicura

Physical infrastructure

Resilience at every layer

1000 Gbps national and 400 Gbps international links over physically diverse routes. Power, cooling, network and operations are separated into clear layers for operational continuity.

Target uptime 99.98% 24/7 monitored operations
Backbone 1000/400 Gbps 1000 Gbps national / 400 Gbps international
  • 2 groups

    Diesel generators

    Continuous backup

    Two high-capacity generator groups for extended autonomous operation.

  • N+1

    Electrical room

    Redundant boards

    Electrical distribution with duplicated boards and transparent switching.

  • N+1 x2

    Redundant UPS

    Dual chain

    Two independent UPS systems, each with internal N+1 redundancy.

  • 1+1

    Cooling

    Thermal precision

    1+1 redundant CRAC units for controlled temperature and humidity.

  • 1+1 / N+1

    White room

    Mission critical

    Racks, network and platform with 1+1 or N+1 design in each layer.

  • 24x7

    NOC & Anti-DDoS

    Active monitoring

    Proactive monitoring, operation-specific software and applied AI for detection and response.

Certified presence

Owned data centers and certified sites for critical operations

ZGH combines owned infrastructure with presence in certified carrier-class data centers, enabling resilient, compliant, low-latency and operationally continuous solutions.

Certified Tier III Datacenter carrier-class

GTD LIDICE II

Downtown Santiago

Tier III Design, Facility and Operations certified site, with ISO 27001 certification for information security management.

Tier III Design
Tier III Design
Tier III Facility
Tier III Facility
Tier III Operations
Tier III Operations
ISO 27001
Certified Tier III Datacenter carrier-class

CIRION HUECHURABA SAN1

Huechuraba, Santiago, Chile

Tier III Design certified site, with ISO 27001 and SOC 2 Type II for secure critical infrastructure operations.

Tier III Design
Tier III Design
ISO 27001
SOC 2 Type II

Metropolitan topology

Interconnected network across Greater Santiago

Five municipalities — Colina, Quilicura, Huechuraba, Downtown Santiago and La Florida — contain the locations presented in this interconnection diagram.

Greater Santiago / Chile

North

Schematic diagram of locations in five municipalities: ZGH-LR18 and EdgeConnex in Colina; Ascenty SCL2 (Santiago 2) in Quilicura; Cirion SAN1 and SAN2 grouped in Huechuraba; GTD LIDICE II in Downtown Santiago; and ZGH-LFL in La Florida. Eight connections: Ascenty SCL2 (Santiago 2) to ZGH-LR18, two routes; Ascenty SCL2 (Santiago 2) to ZGH-LFL, one route; EdgeConnex to ZGH-LR18, one route; EdgeConnex to Ascenty SCL2 (Santiago 2), one route; GTD LIDICE II to ZGH-LR18, two routes; GTD LIDICE II to ZGH-LFL, two routes; Cirion SAN1/SAN2 to ZGH-LR18, two routes; and Cirion SAN1/SAN2 to ZGH-LFL, two routes.

Routes per connection One or two routes per connection, as indicated. Schematic layout.

Connections and routes

  • Ascenty SCL2 (Santiago 2)ZGH-LR18 2 routes
  • Ascenty SCL2 (Santiago 2)ZGH-LFL 1 route
  • EdgeConnexZGH-LR18 1 route
  • EdgeConnexAscenty SCL2 (Santiago 2) 1 route
  • GTD LIDICE IIZGH-LR18 2 routes
  • GTD LIDICE IIZGH-LFL 2 routes
  • Cirion SAN1/SAN2ZGH-LR18 2 routes
  • Cirion SAN1/SAN2ZGH-LFL 2 routes

Frequently asked questions

Where are ZGH’s data centers?

In the Santiago Metropolitan Region. ZGH operates two ISO 9001-certified sites of its own —ZGH-LFL in La Florida and ZGH-LR18 in Colina— and is present in carrier-class facilities in Santiago: GTD Lidice II (Downtown Santiago), Cirion San1 (Huechuraba) and Ascenty SCL2 (Quilicura).

How redundant are power and cooling?

Two generator sets, an electrical room with redundant N+1 switchboards, two independent UPS systems with internal N+1 redundancy and 1+1 precision CRAC cooling, monitored 24/7.

What connectivity is available?

A backbone of 1000 Gbps national and 400 Gbps international over physically diverse routes (AS263702), interconnection with 12+ CDNs and 55+ ISPs, and 7 regional PoPs from Arica to Concepción.

How is the network protected against DDoS attacks?

With local mitigation in Chile on ZGH-owned infrastructure: under 60 seconds for known attacks and under 30 minutes for new threats, using BGP FlowSpec, XDP + DPDK and a 24/7 NOC.

What can I host at these sites?

Colocation from one rack unit to full racks, dedicated servers, ExpressCloud VPS, hosting and IP Transit with Anti-DDoS. Tell us the workload and we will reply with a written scope.